Omrae is committed to deliver your order accurately, in good condition, and always on time promised by us while ordering from our website.
Omrae offers shipping all over India, through our courier partner DTDC.
SHIPPING CHARGES
Please note shipping charges to be levied on both Prepaid & COD orders in the following manner:
- Shipping is free on pre-paid orders (PAN India).
- On all COD orders 200 Rs. shipping charges will be applied (PAN India).
- Shipping charges will be levied on the final product value, post all promotion and coupon discounts.
- Shipping charges are all inclusive of GST.
- For international shipping, shipping charges will be calculated at that point only.
DELIVERY PROCESS
Once we receive an order, every product is thoroughly inspected & checked. After they pass the final round of quality check, they are packed & handed over to our trusted delivery partners. Our delivery partners are reputed & trustworthy, who ensure the delivery of your package at their earliest possibility. The product will be dispatched in 3-4 days and will be delivered in 7-10 days. However, this may vary around sales, festive seasons or national holidays.
ORDER STATUS & ORDER TRACKING
For order tracking, please contact our delivery partner, DTDC. They will provide you with an Order ID, which you can use to track your shipment on their website.
PACKAGE ARRIVAL
If the package arrived looks tampered or damaged, you may refuse to take the delivery of the package and immediately must report this to our support team at info@omrae.com. Please share the photos/ opening video of the damaged pack delivered to you. An appropriate action will be taken after reviewing the case with you.
